AION 2 Crashing Fix: GPU Crash Dump and DXGI_ERROR_DEVICE_REMOVED
Published
On this page
Most AION 2 crashes on PC show up as “GPU Crash Dump Triggered” or DXGI_ERROR_DEVICE_REMOVED, and they usually mean the game lost contact with the graphics driver, not that your GPU is failing. Work through the fixes below in order, changing one thing at a time: update the driver, undo overclocks, close overlays, clear the shader cache, then test the less common causes.
Match your AION 2 crash to the fix
| When AION 2 crashes | Most likely cause | Fix first |
|---|---|---|
| ”GPU Crash Dump Triggered” or device removed on any load | Driver or GPU stability | Fixes 1 and 2 |
| Crash while another app is recording or overlaying | Overlay or capture hook | Fix 3 |
| Crash right after a driver update | Corrupted driver install | Fix 1 (clean install) |
| Crash in cutscenes, with frame generation and G-SYNC on | Laptop G-SYNC + frame gen | Fix 5 |
| Crash on world transitions | Shader cache, driver or Resizable BAR | Fixes 4 and 6 |
| Crash after a long session | Heat or unstable tuning | Fix 2 |
Fix 1: Update or clean-install the GPU driver
Install the latest NVIDIA, AMD or Intel driver and restart Windows. If AION 2 began crashing after a driver update, do a clean install with DDU or roll back to the previous stable version.
Fix 2: Return the GPU to stock
A clock or voltage curve that passes benchmarks can still crash a long session.
- Reset any MSI Afterburner overclock, VRAM overclock or undervolt to defaults.
- Remove custom fan or voltage profiles for a test.
- Check temperatures: crashes that arrive after a long session point to heat.
Fix 3: Turn off overlays and recording tools
Disable these for a test, then re-enable one at a time:
- Steam Overlay (Properties → General → Enable the Steam Overlay while in-game)
- NVIDIA ShadowPlay / Instant Replay and the AMD overlay
- Discord overlay
- MSI Afterburner / RivaTuner and other GPU monitors
- Third-party screen recorders
If crashes occur only while recording, the capture tool is the cause.
Fix 4: Clear the shader cache
A damaged shader cache can crash on load. Clear it (NVIDIA and DirectX cache), start the game and expect a slower first launch while shaders rebuild.
Fix 5: RTX 50-series laptops: test G-SYNC and frame generation
Some RTX 50-series laptop configurations crash in AION 2 when G-SYNC and DLSS frame generation are used together.
- Disable G-SYNC for AION 2 (NVIDIA Control Panel → Set up G-SYNC) and retest.
- If it still crashes, switch frame generation off in the game’s graphics settings.
- Make sure the game runs on the dedicated GPU: see MUX switch and Advanced Optimus explained.
Fix 6: Test with Resizable BAR disabled
Some players on both AMD and NVIDIA systems report that turning off Re-Size BAR in the BIOS stops device-removed crashes. It is a community workaround, not an official fix, so only try it after Fixes 1 to 4, and put it back if nothing changes. Background: enable Resizable BAR for gaming.
Fix 7: Lower GPU load as a diagnostic
Temporarily cap your FPS, turn frame generation off and lower Resolution Scale or the heaviest settings. If the crash disappears, raise settings back one at a time to find the combination that triggers it.
Fix 8: Intel 13th and 14th Gen desktops
Some players on these chips see device-removed errors, though AMD users do too, so the CPU is not confirmed as the cause. Update the motherboard BIOS (it carries the CPU microcode) and remove any aggressive CPU overclock.
If AION 2 still crashes
- Note your GPU, driver version, Windows version, Resizable BAR, G-SYNC and frame generation state, and report it to NC support with that list.
- Generic GPU hang errors: DXGI_ERROR_DEVICE_REMOVED fix.
- If the game runs but hitches instead, see the AION 2 stuttering fix.
- Once stable, tune it with the best AION 2 settings for FPS.
Related guides
Frequently asked questions
Why does AION 2 keep crashing on PC?
The most common reported cause is the GPU driver losing contact with the game, shown as 'GPU Crash Dump Triggered' or DXGI_ERROR_DEVICE_REMOVED. It is usually driven by an outdated or corrupted driver, a GPU overclock or undervolt, overlays and recording tools, or a frame generation and G-SYNC combination on some laptops. It does not usually mean your graphics card is failing.
How do I fix DXGI_ERROR_DEVICE_REMOVED in AION 2?
Update your GPU driver, return any overclock or undervolt to stock, disable overlays such as Steam, Discord and ShadowPlay, and clear the shader cache. If you are on an RTX 50-series laptop using DLSS frame generation, test with G-SYNC off. Change one thing at a time so you can tell what worked.
Does disabling Resizable BAR fix AION 2 crashes?
It is a community-reported workaround on both AMD and NVIDIA systems, not an official fix, and it does not work for everyone. Try it only after the driver, overclock and overlay steps, and restore the setting in your BIOS if it makes no difference.
Can frame generation crash AION 2?
Reports tie some crashes, especially during cutscenes, to DLSS frame generation combined with G-SYNC on certain RTX 50-series laptop configurations. As a test, turn frame generation off or disable G-SYNC and see whether the crash stops.
Do Intel 13th and 14th Gen CPUs crash in AION 2?
Some players on 13th and 14th Gen Intel report device-removed errors, but the error also appears on AMD CPUs, so the CPU is not confirmed as the cause. It is still worth updating the motherboard BIOS and removing aggressive CPU overclocks on those chips.