Helldivers 2 Crashing After the EAC Switch? How to Fix It

On this page

Helldivers 2 crashing or refusing to launch since the 20 October 2026 switch to Easy Anti-Cheat is usually leftover files: purge every mod, delete ReShade or OptiScaler DLLs from the game’s bin folder, remove old GameGuard files, clear the Helldivers2 AppData folder, restart the PC (Restart, not Shut down) and verify the game files in Steam. Those are Arrowhead’s own steps from its support article “My game is crashing after the switch to EAC!”, updated 9 November 2026. This guide puts them in order and adds the fixes for a black screen, a 0xc0000142 error and crashes mid-mission.

Helldivers 2 crashing fix

As of 9 November 2026. Arrowhead says it is still working on a fuller fix on its side.

Quick answer: match the crash to the fix

When Helldivers 2 crashesMost likely causeFix first
At launch, since the 20 Oct EAC updateMod files, ReShade / OptiScaler DLLs, GameGuard leftoversSteps 1–3
With error 0xc0000142Windows didn’t fully resetRestart, not Shut down
Black screen, intro audio still playsGame is using the wrong graphics adapterChange adapter_index
Still won’t launch after all thatDamaged bin / data filesDelete bin and data, verify again
Mid-mission, randomlyKnown in-game crashes Arrowhead patchesUpdate + the crash fixes list

Why Helldivers 2 started crashing in October 2026

Arrowhead moved Helldivers 2 from nProtect GameGuard to Easy Anti-Cheat on 20 October 2026, with patch 7.2.0, and said at the same time that mods affecting other players “may no longer function” and some cosmetic mods would need updates from their creators. Easy Anti-Cheat checks the files the game loads, so anything injected into the game folder, including graphics injectors like ReShade, can stop Helldivers 2 from starting. Arrowhead published a dedicated fix article the next day, and every launch step below comes from it.

Our older Helldivers 2 GameGuard Error 114 guide covers the GameGuard era; GameGuard is no longer used.

1. Purge every mod and remove ReShade or OptiScaler

Arrowhead’s first step applies even if you uninstalled your mods earlier:

  • If you use a mod manager, run its Purge Mods function. A plain uninstall can leave mod files in the game folder, and those keep causing crashes.
  • In Steam, right-click HELLDIVERS 2 → Manage → Browse local files, open the bin folder (\Steam\steamapps\common\Helldivers 2\bin) and delete any of these files if they are present:
FileUsually left by
dxgi.dllReShade, OptiScaler and other injectors
d3d9.dllReShade
d3d11.dllReShade
reshade32.dllReShade
reshade64.dllReShade

Don’t delete these DLLs anywhere else: the copies in C:\Windows\System32 belong to Windows.

2. Remove leftover GameGuard files

GameGuard is gone, but its files can still be in the install folder. Arrowhead’s steps:

  1. Right-click the game in Steam → Manage → Browse local files.
  2. Arrowhead points you to the EasyAntiCheat folder to run GGuninst.exe, GameGuard’s uninstaller. Run it if you find it there.
  3. If a bin\GameGuard folder is still present, delete the whole GameGuard folder.

3. Clear the Helldivers 2 AppData folder

  1. Press Windows + R, type %appdata%\Arrowhead\ and press Enter.
  2. Delete the Helldivers2 folder.

This resets your in-game settings, so note any graphics and keybind choices first.

4. Update drivers and Windows, then Restart (not Shut down)

  1. Install the latest GPU driver and any pending Windows updates.
  2. Use Restart from the Windows power menu. Arrowhead stresses that Restart and Shut down are different: with Fast Startup on, Shut down doesn’t fully reset Windows.

Arrowhead says this restart is also the main fix for the 0xc0000142 error. For that error in other games, see the 0xc0000142 fix.

5. Verify the game files in Steam

  1. Open your Steam Library and right-click HELLDIVERS 2.
  2. Select Properties → Installed Files.
  3. Click Verify integrity of game files and let it finish, then launch the game.

6. Still crashing? Delete the bin and data folders

If steps 1–5 didn’t work, Arrowhead’s next step forces Steam to rebuild the game’s core files:

  1. Right-click HELLDIVERS 2 → Manage → Browse local files.
  2. Delete the bin and data folders.
  3. Back in Steam, open Properties → Installed Files → Verify integrity of game files. Steam downloads the missing folders again.
  4. Launch the game.

Arrowhead also says some players get the game running by launching Steam as administrator and then starting Helldivers 2. If it still fails and a crash reporter offers to create a memory dump, create it and attach it to a ticket with Arrowhead Player Support.

Black screen with audio: change adapter_index

If Helldivers 2 opens to a black screen while the intro cinematic’s audio plays, Arrowhead’s fix is to switch which graphics adapter the game uses:

  1. Press Windows + R, type %appdata% and press Enter.
  2. Open Arrowhead → Helldivers2 and open user_settings.config in Notepad.
  3. Press Ctrl + F and search for adapter_index.
  4. If it reads adapter_index = 1, change it to 0. If it reads 0, change it to 1.
  5. Save, close and launch the game.

This mostly matters on PCs with two graphics adapters, such as a laptop with integrated and dedicated GPUs. If you cleared the AppData folder in step 3, launch the game once so the file is created again.

Crashes Arrowhead has fixed since August 2026

Many mid-mission crashes are bugs Arrowhead patches, so an up-to-date game is a fix in itself. From the official patch notes:

Patch (date)PC crash fixes
7.2.2 (29 Oct)Rare crash in the renderer on PC and Xbox; rare crash on boot
7.2.1 (22 Oct)Crash when another player joined or left the squad, “one of the main crashes”
7.2.0 (20 Oct)Upscaler crash or grey screen at certain resolutions; crash when cycling resolutions or render scale; “improved DirectX 12 stability”; several crashes in Ship Management, SEAF shuttles, ragdolls and popups
7.1.1 (24 Sep)Crash opening terminals in Fullscreen; crash with superwide windows
7.0.2 (25 Aug)Dynamic Resolution Scaling crash; Message of the Day crashes
7.0.0 (12 Aug)Crash with multiple monitors using different DPI scales in Windows

If you crash mid-mission on an older install, check Steam has finished updating the game before trying anything else. Arrowhead’s Known Issues page notes that most crash, performance and connectivity problems are ongoing work and aren’t listed there individually.

Will my PC run it? Minimum specs

A PC below the minimum spec can crash however carefully you follow the steps above. Steam lists:

MinimumRecommended
OSWindows 10 64-bitWindows 10 64-bit
CPUIntel Core i7-4790K / AMD Ryzen 5 1500XIntel Core i7-9700K / AMD Ryzen 7 3700X
RAM8 GB16 GB
GPUGTX 1050 Ti / Radeon RX 470RTX 2060 / Radeon RX 6600 XT

If the game runs but stutters rather than crashing, that’s a different problem: see the Helldivers 2 stuttering fix and the best Helldivers 2 settings for FPS. If every game crashes with a GPU error, start with DXGI_ERROR_DEVICE_HUNG or the 0xc0000005 access violation fix.

Summary

Since Helldivers 2 moved to Easy Anti-Cheat on 20 October 2026, most launch crashes come from files left behind: mods, ReShade or OptiScaler DLLs in bin, and GameGuard leftovers. Purge them, delete the Helldivers2 AppData folder, update, use Restart rather than Shut down, and verify the files. If that fails, delete bin and data and verify again. A black screen with audio is the adapter_index setting, and mid-mission crashes are mostly fixed by staying on the latest patch.

Frequently asked questions

Why does Helldivers 2 keep crashing after the Easy Anti-Cheat update?

Helldivers 2 switched from GameGuard to Easy Anti-Cheat on 20 October 2026, and Arrowhead says most launch crashes since then come from leftover mod files, ReShade or OptiScaler DLLs in the game's bin folder, and old GameGuard files. Purge every mod, delete dxgi.dll, d3d9.dll, d3d11.dll, reshade32.dll and reshade64.dll from the bin folder, remove the GameGuard folder, restart the PC and verify the game files in Steam.

Do mods still work in Helldivers 2 with Easy Anti-Cheat?

Some do not. Arrowhead says mods that affect other players may no longer function, and some harmless cosmetic mods need updates from their creators to keep working. If the game crashes at launch, Arrowhead's first step is to remove every mod file, using your mod manager's Purge Mods option rather than a plain uninstall, which can leave files behind.

How do I fix the 0xc0000142 error in Helldivers 2?

Arrowhead says a full restart is the main fix for a 0xc0000142 error in Helldivers 2. Use Restart from the Windows power menu, not Shut down, because Windows Fast Startup means a shutdown doesn't fully reset the system. Then verify the game files in Steam and launch again.

Why does Helldivers 2 start to a black screen with audio?

Arrowhead links this to the GPU the game picks. Open %appdata%\Arrowhead\Helldivers2\user_settings.config in Notepad, find adapter_index and switch it from 1 to 0, or from 0 to 1, then save and launch. It mostly affects PCs with more than one graphics adapter, such as laptops with integrated and dedicated GPUs.

Does Helldivers 2 still use GameGuard?

No. Arrowhead replaced nProtect GameGuard with Easy Anti-Cheat on 20 October 2026. GameGuard files left in the game folder can cause problems, so Arrowhead's fix list includes running GGuninst.exe and deleting any leftover GameGuard folder from the bin directory.